Payments are the part of government most residents actually touch

Government Window started from a simple observation: the systems that hold what a resident owes and the systems that take their money were almost never the same system. Everything painful about government payments follows from that gap — the phone calls, the manual reconciliation, the payments that post twice or not at all.

So we built for the gap rather than around it. Our proven business model, adaptable solutions and strategic partnerships allow us to save agencies time, increase collections, reduce expenses and satisfy residents — with no cost to the agency and no long-term contract.

Government Window is a leading payment provider serving city, county and state customers across the United States - providing a simple, modern and secure citizen and business experience for interacting with Government. Our platform collects e-payments for all departments with a robust accounting portal, accepts Visa, Mastercard, Discover, American Express and eChecks across web, IVR, POS, mobile and recurring channels, integrates with any back-office management or financial system, and transfers funds to agencies via automatic ACH deposits.

What has not changed since 2006 is the thing customers mention most: when something needs attention, a person answers.